A common issue with Microsoft Teams is the application freezing or simply not loading a file when you click on it. The best way to resolve this is to completely quit Teams and restart the app.
Follow these steps to quit teams and reopen
- Expand the menu of icons in your System Tray. The System Tray is the area in the bottom right corner of your screen that shows the time, volume, WiFi, and other running applications.
- If Microsoft Teams is running, you will see the Teams icon in your System Tray. It looks like this:
- Right click on that icon and click Quit
- Click the Microsoft Teams to relaunch the application.